Privacy Policy

Most recent revision: September 25, 2026

This Privacy Policy outlines the way information is gathered, utilized, and safeguarded when contacting this service or visiting this site. It is intentionally kept brief and straightforward.

The service described here

This site details mold remediation and removal services available in Flat Rock. Correspondence can be sent to 2073 Hill St, Flat Rock, NC 28731. The service number is (844) 352-3560; the email is [email protected].

Details that may be gathered

Information you choose to provide when calling or emailing, including your name, contact number, email, property location, and a summary of the moisture or mold issue, is collected.

• Contact information shared during a phone conversation or email exchange.
• Any images or files you submit related to your property.
• Standard device and browsing information shared by your browser, like which pages are visited.
• Figures entered into the website's calculation tools, which are handled locally in your browser to generate an output.

Purpose for using the information

Details are utilized to respond to inquiries, arrange and perform remediation work, develop service plans and estimates, assist with an insurance process, and maintain documentation of completed services.

Personal details are not marketed or sold.

Regarding phone and text communications

Telephone conversations may be recorded for purposes of quality assurance and training. A phone number used to send a text message will only be used to respond to that specific service inquiry.

Site cookies and usage tracking

This website might employ cookies and external analytics to learn how visitors interact with its content, allowing for site improvements. Browser settings can be adjusted to refuse cookies.

The on-site calculation tools operate locally within your browser and do not need a login.

Sharing of information

Information is disclosed only to individuals necessary to manage your service request, such as the assigned remediation technicians and, if requested by you, your insurance provider. Disclosure also occurs where legally mandated.

Data retention

Records of service are retained as long as necessary for business operations, to satisfy tax and insurance obligations, and for legal compliance.

Privacy rights applicable in North Carolina

North Carolina residents have rights under the North Carolina consumer privacy laws, including the right to access, correct, or delete personal data and to opt out of certain uses. To make a request, call or email. You can read more about these rights at the North Carolina Attorney General.

Children

This site is intended for adults managing household services. Information is not knowingly gathered from minors.

Policy modifications

This policy might be revised occasionally. The date shown above indicates the latest update.

Inquiries concerning this policy

Call (844) 352-3560 or email [email protected].